Important Notice for OMME Equipment Owners

 OMME will no longer honor it's original warranty (measured from the date of sale to the end user) because the company is being liquidated. If your machine is still within its original one-year warranty period, you may be eligible for Tracked Lifts' voluntary Goodwill Service Program (see below). This program is not a warranty and does not assume, extend, replace, or supplement OMME's warranty.

It is a voluntary, discretionary accommodation offered by Tracked Lifts to help ease the transition for U.S. owners of OMME equipment. Under the program, Tracked Lifts may provide complimentary service labor for qualifying repairs on machines still within OMME's original one-year warranty period. The program is not a contract or warranty and does not create any legally enforceable obligation. Full terms are set out in the separate Program Terms document.

If your machine qualifies, the program may cover the cost of service labor for qualifying repairs performed by Tracked Lifts. It does NOT cover: the cost of parts or materials; transportation or shipping costs to/from Tracked Lifts' facility; indirect or consequential damages (lost revenue, downtime, rental equipment); minor adjustments or normal wear and tear; or repairs resulting from misuse, neglect, lack of maintenance, or unauthorized modification.

The program is effective twelve months from the date of your purchase, unless modified, suspended, or discontinued earlier at Tracked Lifts' sole discretion. After the program ends, Tracked Lifts may continue to offer service and parts at standard commercial rates, but is under no obligation to do so.

The customer is responsible for the cost of all parts and materials, as well as all transportation and shipping costs to and from Tracked Lifts' service facility.

Tracked Lifts currently maintains an inventory of commonly needed OMME parts. We will make reasonable efforts to source additional parts. However, parts availability is not guaranteed and may diminish over time as existing inventory is depleted.

Because OMME will no longer issue safety notices, recalls, or technical bulletins, it is critically important that you immediately discontinue use and contact Tracked Lifts if you identify any safety concern with your equipment. Spider and tracked lifts are aerial work platforms subject to OSHA regulations and ANSI A92 standards, and safe operation remains the owner/operator's responsibility.

No. Tracked Lifts is an independent U.S.-based dealer. We have not acquired OMME or its assets, have not succeeded to OMME's business, and do not assume any of OMME's debts, warranties, obligations, or liabilities. The Goodwill Service Program is a voluntary accommodation, not an assumption of OMME's responsibilities.

You may have the right to submit a claim against OMME's estate in the Danish liquidation proceedings—for example, for the remaining term of your manufacturer's warranty. If you believe you have a claim, you may wish to consult with your own legal counsel regarding the process for filing claims with OMME's appointed liquidator. Tracked Lifts is not in a position to provide legal advice and cannot represent your interests in those proceedings.

Name: Marie Bendix

Phone: max@kromannreumert.com

Email: +45 38 77 52 40

Contact Tracked Lifts at the information below. We will ask you to provide your machine's serial number, proof of original purchase date, and a description of the issue. A Tracked Lifts representative will assess eligibility and, if approved, schedule the repair. You will need to sign Tracked Lifts' standard service terms and conditions before work begins.

Phone: (717) 290-9479 | Ext. 978

Email: JColon@TrackedLifts.com

Service Facility: Tracked Lifts, 3445 Board Rd. York, PA 17406

Business Hours: Monday-Friday 8am - 4:30pm

After your twelve-month warranty expiration date, complimentary service labor will no longer be available. Tracked Lifts intends to continue offering paid service and parts (subject to availability) at standard commercial rates but makes no commitment to do so.

No. The Program Terms document constitutes the complete statement of Tracked Lifts' voluntary goodwill program and supersedes all prior informal assurances. No oral or written statement by any Tracked Lifts employee or representative modifies the terms of the program.

Yes. To the maximum extent permitted by applicable law, services under the Goodwill Program are provided "as is" without warranty of any kind, and Tracked Lifts disclaims all implied warranties including merchantability and fitness for a particular purpose. Tracked Lifts is not liable for indirect, incidental, special, or consequential damages. Full details are in the Program Terms document.